Covid-19 Advisory

PromosXchange is committed to the safety and well-being of our clients, staff, partners and community especially during this Covid-19 climate.

We are closely monitoring the situation and will proactively follow precautionary measures as advised by the Australian government and health authorities.

This includes being aware of symptoms and avoiding others if you are ill, maintaining social distancing, stepping up hygiene by hand washing and disinfecting frequently.

We continue to strive to meet our clients’ needs. We are receiving and fulfilling orders and are operating as per our usual business hours and quality standards. 

We are listening to our clients’ needs and will continue to supply an expanded range of essential sanitary and medical or health-related products.

Custom gear is an essential tool to educate the community and keep everyone safe yet connected. We are also working closely with our suppliers and delivery partners to ensure there is minimal delay, if any, to you, our valued clients. 

BYO, pick-ups and cash payments at any of our premises is not permitted as per our usual policy. All face-to-face contact is cancelled indefinitely. 

Being an online based business, our touch points are usually low. Over the years, we have already put in place excellent online systems and high hygiene standards. Rest assured, we are here to assist you via online chat, teleconferencing, phone or email.

We greatly value our relationship with you and are confident our communities will support one another and rise to the Covid-19 challenges before us. That is the true Aussie spirit.

Best Regards,

The Team at PromosXchange