Whether you are restocking an entire order or just need more custom merchandise, PromosXchange makes it quick and hassle free.…
Continue ReadingFAQs
- Delivery and Returns
- Design
- Frequently Asked Questions
- Imprint Options & Processes
- Loyalty and Rewards
- Ordering
- Partnerships
- Payment
- Pricing
- Products and Sizing
- Samples
What sort of proof do I get before you imprint on products?
Once you place your order, PromosXchange’s in-house graphic designers will review your design thoroughly to ensure it’s prepared for high…
Continue ReadingHow can I combine orders?
Combining your orders is the best way to save on your costs. If you are from a large organization, ask…
Continue ReadingWhat are your payment methods?
For your convenience, we offer a wide variety of payment methods. You can pay via bank transfer and credit/debit (MasterCard, VISA,…
Continue ReadingHow do I get a promotional product quote?
Get a promotional product quote We make it easy for you to get a quote for your promotional product order…
Continue ReadingWhat if I have an issue with my order?
We’re more than happy to help. Please call PromosXchange at 1800 776 667 if you have a question or are…
Continue ReadingHow do I order blank product samples?
Are you more of a touchy feely person who needs peace of mind from seeing, touching, or even trying on…
Continue ReadingWhen will I receive my merchandise order?
For most apparel like custom tees, standard delivery within the metro Sydney, Brisbane, Adelaide, Canberra and all areas in Victoria…
Continue ReadingWhat happens after I place my custom merchandise order?
Each promotional product order is reviewed by the PromosXchange production team to make sure your design is perfect for imprint…
Continue ReadingHow do I order my design to be printed on different products with different colours and/or styles?
If you have one design, but want multiple products, styles, or colours, PromosXchange will always give you the best volume…
Continue ReadingCan I get a product sample?
Certainly, after all, we’re all about delighting YOU. Product samples including complimentary delivery cost are provided on a case to…
Continue ReadingWhat is the minimum quantity I need to order at any one time?
The minimum order for each product differs from each item and the imprint you require. Apparel & caps: Minimum quantity…
Continue ReadingHow much do I need to order at any one time?
$500 worth of branding and/or custom products.
Continue ReadingAre there any benefits from reorders?
At PromosXchange, the more loyal, the more royal we treat you. All new clients are automatically part of our Waiting…
Continue ReadingHow do I contact you?
Contact us: – Click on Get in Touch on our website to submit an order inquiry – Email us hello@promosxchange.com.au…
Continue ReadingWhere is PromosXchange located?
PromosXchange is an Australian owned company headquarted in Melbourne with a global team servicing thousands of clients nationwide and internationally…
Continue ReadingHow can I be sure that my design will be as I want it to be on the product?
We always provide a virtual mock-up of how your design will look on a promotional item and only proceed with…
Continue ReadingHow do I get design assistance?
Most of your design questions can be answered by our client service representatives. Call us at 1800 776 667, Mon-Fri,…
Continue ReadingCan you create a custom product based on my idea?
If you don’t see the exact item you’re looking for or if you have a novel product idea, call PromosXchange…
Continue ReadingHow do I find the right apparel size?
Struggling to decide between a medium and a large? Curious about the fit of the apparel you want? Then check…
Continue Reading