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How is my custom merchandise pricing determined?

Our consultation is customised to your specifications and situation. Your all-inclusive PromosXchange price is mainly determined by:

- the product/s you select
- quantity in your order
- the type of imprinting you require
- total number of colours needed
- production time
- delivery location (applicable to merchandise)
- your loyalty as per your membership level (ie. Waiting Room, Red Room or Black VIP Room member) with PromosXchange

Other factors such as other services, special requests (eg. express delivery) and personalization and also affect the cost.

PromosXchange Tip: Reduce the cost per product/service by increasing the quantity of your order and/or combining services. The feedback from most clients is almost always, "So happy with the merchandise, should have gotten my website redesigned by you too." So consider bulking products and/or services to maximize your marketing savings with one package deal.

COMPLIMENTARY with every order:

Expert brand consultation.
Merchandise design review & design enhancement by our in-house graphic designers.
Merchandise delivery to metro Sydney, Brisbane, Adelaide, Canberra, Tasmania and VIC (all areas).
Product sample if required to check out the quality.
Sourcing of custom products tailored to your campaign if required.
Strict quality assurance including on-ground quality assurance for offshore products.
Service Response Guarantee within 2 hours of your email/phone message submission (standard) or 30 minutes for Black VIP Room members or you will receive $25 credit on your order.
Product Guarantee with liberal product returns policy that you'll be hard pressed to find in the industry, please click here to find out more.
Happiness Guarantee delivered by our Sales and Customer Service reps who have been trained to ensure you receive the personalised service you deserve so that you’re 200% happy with us.
Loyalty rewards; the more you trade with us, the more you're treated like one of the royals.

All new clients are automatically part of our Waiting Room Club. Upgrade to our Red Room and Black Black VIP Room and get more Exclusive Rewards & Privileges. To find out how, please visit our Loyalty Rewards page.

Ready to get a merchandise, branding or design quote? There are 4 ways:

- Click the black "Get in Touch" found at the bottom of our webpages and complete your details.
- Email hello@promosxchange.com.au
- Click on "ADD TO ENQUIRY" found below the product title of each product listing for merchandise enquiries.
- Give us a call on 1800 776 667 - we're happy to assist with your branding.

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