🔄 Because trust is everything.
At PromosXchange, one of our core values is building long-term, honest relationships with our clients — and that starts with standing behind what we deliver. That’s why we offer one of the most liberal returns policies in the promotional products industry.
🤝 We Believe in Doing Right by Our Clients
We know that branded merchandise is an investment in your business — and if something’s not right, it deserves to be made right.
Our liberal returns policy exists so you can order with confidence, knowing we’ll work with you if anything falls short of expectations. Whether you’re a small business or a multinational brand, we want you to feel supported every step of the way.
🔍 What Sets Us Apart
✅ We stand behind the quality of everything we sell
✅ If there’s an issue with your order, we’ll work quickly to resolve it
✅ Our policy is designed to support long-term partnerships, not one-off transactions
Many of our clients — including well-known corporates, educational institutions, and government agencies — choose us not just for our product range, but because they know we value trust, transparency, and accountability.
💬 Got questions about our returns or product guarantee?
Call us on 1800 776 667 or email hello@promosxchange.com.au — we’re here to help, always.