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What do your complimentary services include?

COMPLIMENTARY with every order:

Expert brand consultation.
Merchandise design review & design enhancement by our in-house graphic designers.
Merchandise delivery to metro Sydney, Brisbane, Adelaide, Canberra, Tasmania and VIC (all areas).
Product sample if required to check out the quality.
Sourcing of custom products tailored to your campaign if required.
Strict quality assurance including on-ground quality assurance for offshore products.
Service Response Guarantee within 2 hours of your email/phone message submission (standard) or 30 minutes for Black VIP Room members or you will receive $25 credit on your order.
Product Guarantee with liberal product returns policy that you'll be hard pressed to find in the industry, please click here to find out more.
Happiness Guarantee delivered by our Sales and Customer Service reps who have been trained to ensure you receive the personalised service you deserve so that you’re 200% happy with us.
Loyalty rewards; the more you trade with us, the more you're treated like one of the royals.

All new clients are automatically part of our Waiting Room Club. Upgrade to our Red Room and Black Black VIP Room and get more Exclusive Rewards & Privileges. To find out how, please visit our Loyalty Rewards page.

Ready to get a merchandise, branding or design quote? There are 4 ways:

- Click the black "Get in Touch" found on our website and complete your details.
- Email hello@promosxchange.com.au
- Click on "ADD TO ENQUIRY" found below the product title of each product listing for merchandise enquiries.
- Give us a call on 1800 776 667 - we're happy to assist with your branding.

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