🎁 What’s Included — Complimentary with Every Order
When you choose PromosXchange, you’re not just getting great custom products — you’re getting the full service experience, designed to make your life easier and your brand shine.
Here’s what comes free with every order:
✅ Expert Brand Consultation
We take the time to understand your goals and recommend the right promotional merchandise to suit your brand, audience, and budget.
✅ Design Review & Enhancement
We take great care in reviewing every artwork file and can suggesting layouts, colours or branding tweaks to ensure your merchandise looks its best.
✅ Nationwide Delivery
Enjoy free delivery to metro areas across Australia and VIC wide.
✅ Free Bulk Order Product Sample (If Needed)
Want to check quality before going ahead? We’ll happily send you a sample so you can feel confident in your decision.
✅ Custom Sourcing for Special Campaigns
Need something unique or hard to find? We’ll source custom products be it locally or globally, tailored to your campaign needs — no extra hassle for you.
✅ Strict Quality Assurance
We apply a detailed QA process including on-ground quality assurance for offshore products to maintain high standards.
✅ Product Guarantee
We offer one of the industry’s most flexible returns policies — because if something’s not right, we’ll make it right.
✅ Happiness Guarantee
Our Sales and Service teams are trained to provide the personalised support you deserve — with the goal of making you 200% happy.
✅ Loyalty Rewards
The more you work with us, the more we give back. Think VIP treatment, exclusive perks, and priority service — just like royalty.