Due to our liberal return philosophy, we have an internal auditing procedure where pictures of faulty products enable us to investigate returns as quickly as we can for you.
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Overruns/Underruns
Every effort will be made to ship exact quantities, however on decorated goods, a 2% overrun or underrun is considered…
Continue ReadingCan I pick-up my order?
Depending on the type of merchandise, production can take place Australia wide or even offshore. We do offer complimentary delivery…
Continue ReadingWhat if I need help with my merchandise order?
With over 15 years in the industry, and a portfolio of thousands of brands including Big Brands, you can be…
Continue ReadingCan you provide storage and fulfilment for my merchandise?
If you have purchased merchandise from PromosXchange, we certainly can help you with the storage and fulfilment of such merchandise.…
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