All factories must abide by all local and national environmental laws The factory/warehouse must have in place policies and procedures…
Continue ReadingFrequently Asked Questions
Why can’t I see pricing on your website?
Because we are highly vested in your branding. With more than 10 years in the industry and a portfolio of…
Continue ReadingWhat do your complimentary services include?
COMPLIMENTARY with every order: Expert brand consultation. Merchandise design review & design enhancement by our in-house graphic designers. Merchandise delivery…
Continue ReadingHow do I know if my order delivery will be on schedule?
At PromosXchange, your estimated delivery date is of utmost importance to us. We would only take on your job if…
Continue ReadingWhat are your payment methods?
For your convenience, we offer a wide variety of payment methods. You can pay via bank transfer and credit/debit (MasterCard, VISA,…
Continue ReadingHow do I order blank product samples?
Are you more of a touchy feely person who needs peace of mind from seeing, touching, or even trying on…
Continue ReadingCan I get a product sample?
Certainly, after all, we’re all about delighting YOU. Product samples including complimentary delivery cost are provided on a case to…
Continue ReadingWhat is the minimum quantity I need to order at any one time?
The minimum order for each product differs from each item and the imprint you require. Apparel & caps: Minimum quantity…
Continue ReadingHow much do I need to order at any one time?
$500 worth of branding and/or custom products.
Continue ReadingAre there any benefits from reorders?
At PromosXchange, the more loyal, the more royal we treat you. All new clients are automatically part of our Waiting…
Continue ReadingHow do I contact you?
Contact us: – Click on Get in Touch on our website to submit an order inquiry – Email us hello@promosxchange.com.au…
Continue ReadingWhere is PromosXchange located?
PromosXchange is an Australian owned company headquarted in Melbourne with a global team servicing thousands of clients nationwide and internationally…
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